Uncategorized
Mail4 unresponsive ***UPDATE: CLEARED***
Posted by WSSSupport on May 11, 2014 :: 12:23 pm in Uncategorized
A hardware issue has occurred on mail4.websitesource.net, and the server has gone into read-only mode as a preventative measure. Mail accounts may be unavailable until the issue is resolved; administrators are on site now, and we will update this post as soon as further information is available.
UPDATE: The server is now returning to normal operation, [...]
Heartbleed bug
Posted by WSSSupport on April 11, 2014 :: 3:00 pm in Uncategorized
Hello, this is just a note that if you’re on a shared hosting account with Website Source, your site is not vulnerable to the Heartbleed bug. Either your OpenSSL version is not vulnerable or it’s been patched.
As for VPS customers, we recommend checking https://www.ssllabs.com/ssltest/index.html to see if your secure site is vulnerable. If it is, [...]
Scattered routing issues
Posted by WSSSupport on March 2, 2014 :: 10:12 am in Uncategorized
We have become aware that a small number of customers have been unable to route to specific servers. Our network team is currently investigating, though we have noted that often it seems that a user can reach one server but not another.
If you are impacted by this:
1) Determine if you can get to any [...]
Several Servers Down ***UPDATE: CLEARED***
Posted by WSSSupport on February 28, 2014 :: 3:28 am in Uncategorized
****Admin are now at the data center and starting to bring up the downed servers. We are sorry for any inconveniences this has caused.****
There was an underground explosion near the building where our data center is located. We are running on generator power but some of the servers have gone down. Police are not allowing [...]
High Load: Mail2.websitesource.net ***UPDATE: CLEARED***
Posted by WSSSupport on December 22, 2013 :: 2:06 pm in Uncategorized
At this time there is an issue with an extremely high load on mail2; any users whose mail is hosted on this server may experience intermittent ability to connect until the problem processes are identified and removed.
UPDATE: The server is presently rebooting; troubleshooting continues.
UPDATE 2: The server is back up and running at full capacity [...]