Uncategorized
Server Down: web18 *****UPDATE: CLEARED*****
Posted by WSSSupport on June 23, 2013 :: 10:17 am in Uncategorized
Web server web18.websitesource.net is currently experiencing a disk issue and may be down for sites using this server. Technicians are in the data center now, and service will be restored as soon as possible.
UPDATE: Hardware has been replaced as a preventative measure for further issues, and is currently performing a file system check to ensure [...]
Blackberry email users
Posted by WSSSupport on June 18, 2013 :: 9:16 am in Uncategorized
Blackberry email users may be encountering problems with connecting to the mail server at websitesource. We have found that setting up IMAP connection with no SSL provides connection. We are contacting Blackberry to see why this problem exists. Other users with iPhones, Androids are not having this problem.
Thank you,
Websitesource Technical Support Staff
Server down: Web20.websitesource.net *****UPDATE: CLEARED*****
Posted by WSSSupport on June 15, 2013 :: 10:59 am in Uncategorized
At this time, there is a hardware issue on web20, which may cause issues reaching sites hosted on this server. Administrators are on-site presently, and we will provide updates as soon as they are available.
Update: The server has been restored, and all sites should be working at this time.
Multiple sites incorrect: web26.websitesource.net ****UPDATE: CLEARED****
Posted by WSSSupport on May 5, 2013 :: 9:02 am in Uncategorized
We are currently experiencing an issue in which some sites hosted on web26 are displaying the wrong site (usually a default page for a gold-plating site or the front page of a glass shop). Admins are on the problem now, and this will be resolved as soon as possible. We apologize for any inconvenience.
As a [...]
Wordpress Brute Force Attempts: Multiple Servers
Posted by WSSSupport on April 10, 2013 :: 1:07 pm in Uncategorized
Over the last 24 hours, we have noticed a widespread pattern of brute force attempts to gain entry into Wordpress blogs on our servers. Due to the design of Wordpress, by default there is no method to prevent a user from creating thousands of requests in an attempt to gain access. At this time, there [...]