Uncategorized

mysql10 problems *Update*

Posted by WSSSupport on January 19, 2012 :: 12:45 am in Uncategorized

mysql10.websitesource.net is currently having problems with the mysql service. Admins are working on it and should have it back up soon
The issues with mysql10 have been resolved.

Web20 **UPDATE: CLEARED**

Posted by WSSSupport on December 4, 2011 :: 10:34 am in Uncategorized

Web20.websitesource.net is currently experiencing software issues; all sites on that server may be down until this is resolved. As always, admins are on the case, and we will have updates available as soon as there is anything further to report.
EDIT: Further issues have come to light, and to prevent damage the server has been taken [...]

web20 *** UPDATE ***

Posted by WSSSupport on November 25, 2011 :: 5:52 am in Uncategorized

The hardware issues on web20.websitesource.net have been corrected and the server is now back online.  All sites hosted on the server should be online.
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web20.websitesource.net is currenly offline due to hardware issues.  Administrators are currently working to resolve the issue with the server as quickly as possible.
Websitesource Technical Support

Telephone issues ****Update****

Posted by WSSSupport on November 14, 2011 :: 10:35 am in Uncategorized

****Update****
Phones should be working now.  If you still have problems, please email support@websitesource.com.
Thank you,
Websitesource Tech Staff
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We currently have a telephone carrier issue affecting inbound and outbound calls.  Our admin are working to resolve this problem.  We will have an update when available.
Thank you,
Websitesource Tech Staff

Network outages affecting all WSS services for Time Warner customers****Update****

Posted by WSSSupport on November 13, 2011 :: 1:45 pm in Uncategorized

****Update****
We continue having problems with Time Warner.  If your ISP is Time Warner, please give them a call about any problems connecting to your web sites.  This problem is affecting our phones as well.  Our admin are trying to work with Time Warner to solve this as quickly as possible.  Sorry for the inconvenience.
Thank you,
Websitesource [...]