February 2009

mail4 & mail5 back online

Posted by WSSSupport on February 6, 2009 :: 12:35 am in Uncategorized

mail4 & mail5 are back online. All email services are currently working.

Mail4 & Mail5 down

Posted by WSSSupport on February 6, 2009 :: 12:15 am in Uncategorized

mail4.websitesource.net and mail5.websitesource.net are both currently down but should be up shortly. All accounts using those 2 servers will not be able to send or recieve mail.

Web22 hardware problems

Posted by WSSSupport on February 4, 2009 :: 8:23 pm in Uncategorized

It has been determined that web22 is having hardware issues.  We have implemented a workaround but service will be intermittent.  We are working to transfer data to new hardware.  We’ll update when we have new information.
Thank you,
Websitesource Technical Support Team

Web22

Posted by WSSSupport on February 4, 2009 :: 3:55 pm in Uncategorized

This server has been rebooted and it is now available again. We apologize for the inconvenience.

Web22

Posted by WSSSupport on February 4, 2009 :: 3:49 pm in Uncategorized

We have experienced an unexpected and major failure on our server. The admins are currently working on it and we will update you when the problem has been resolved.