April 2009

Intermittant Issues: E-Mail [Update- mail resolved]

Posted by WSSSupport on April 20, 2009 :: 8:19 am in Uncategorized

Email on our shared servers may be intermittent, as we are currently working out some unexpected side effects of several mail servers’ migrations.  Admins are aware of the issue, and we will be posting as soon as we have a solution in hand.  We apologize for any inconvenience.
Updated:
We still continue to have some intermittent problems [...]

Speedfox – adding domain names [Udate - Close]

Posted by WSSSupport on April 16, 2009 :: 11:52 am in Uncategorized

Speedfox.com customers report  temporary issue not being able to add new domains through control panel. We have contacted the developer about the problem. Please check back for updates.
********************UPDATE 4/16/2009, 3:00 PM************************
The problem adding new domain names through the SpeedFox control panel has been resolved. Should you find that you continue to experience difficulties with this [...]

wss mail 8 [Update - Close]

Posted by WSSSupport on April 16, 2009 :: 11:40 am in Uncategorized

WSS web 8 mail server having problems, especially viewing e-mails.  Our techs are aware of the problem and are working to resolve the issue. Please check back for updates.
************Update 4/16/09,  1:20 pm CDT****************************
WSS web 8 mail server problems receiving e-mail resolved.  Should you continue to experience difficulty with this issue, please submit a trouble ticket [...]

Mail.speedfox.net problems [Update]

Posted by WSSSupport on April 15, 2009 :: 11:02 am in Uncategorized

Mail.speedfox.net is experiencing some intermittent problems.  Admin are looking at the mail server to find a resolution.
********Update 4/16**************
Mail.speedfox.net should be working no.  However, if you continue to have problems, please open a ticket by going to:
http://support.alentus.com/index.php?group=wss
Thank you,
Websitesource Technical Support Team

mail.SpeedFox.net and ns1.SpeedFox.net have been migrated

Posted by WSSSupport on April 14, 2009 :: 2:11 am in Uncategorized

The migration has finished and the control panel is up.
Thank you,
Websitesource Technical Support Team