May 2009

Intermittent service on mail5.websitesource.net

Posted by WSSSupport on May 6, 2009 :: 10:26 am in Uncategorized

We are experiencing problems with mail5.websitesource.net.  Our admins are working to correct the issue.    We will update you when the server is stable.

mail2 issues (UPDATE: CLEARED)

Posted by WSSSupport on May 3, 2009 :: 12:55 pm in Uncategorized

We are still experiencing problems with some accounts on mail2.websitesource.net.  Our admins and the software vendor are working to correct the issue.  At this time we do not have an ETA when the problem will be fixed.
Thank you,
Websitesource Technical Support Team
UPDATE: The issues plaguing mail2 should all be cleared at this time.  If you are [...]

hsphere maintenance complete

Posted by WSSSupport on May 3, 2009 :: 12:51 pm in Uncategorized

The maintenance on the hsphere control panel is complete.  There should be no more connection/access issues.
Thank you,
Websitesource Technical Support Team

Routine scheduled maintenance on hsphere control panel

Posted by WSSSupport on May 3, 2009 :: 8:46 am in Uncategorized

The hsphere control panel is performing routine scheduled maintenance which can cause some timeout issues.  The issues are intermittent and the maintenance should be complete within a few hours.
Thank you,
Websitesource Technical Support Team

mail2 experiencing issues for some domains

Posted by WSSSupport on May 3, 2009 :: 7:50 am in Uncategorized

We are currently experiencing an issue on mail2 where authentication fails for some domains.  We are currently working to get this issue fixed and will post updates as they become available.
Thank you,
Websitesource Technical Support Team