Data Center having issues*****Update*****

Posted by WSSSupport on April 19, 2010 :: 4:59 am in Uncategorized

All servers are offline while admin work on electrical issues at the Data Center. We will post an update as soon as we get further information.

*****UPDATE***** 8:10 Central

At this time, all shared servers are back online.  Web24 was restored from the most recent backup, which means that some customers may need to re-upload content created in the last 24 hours.  If you are still encountering issues, please do not hesitate to contact us at support@websitesource.com or via the live chat system on our home page.

*****Update***** 2:34 Central

web24 is still down, but all other servers should be back up and running at this time.

*****Update*****  1:15 Central

web24 is still down

mail9 is going through file system check

host2 is going through file system check

All other servers should be up and running now.

*****Update*****

Web8.websitesource.net is not back online.

*****Update*****

Most servers should be up by now,  but there are a few servers not up yet:

web24

web8

web4

mail9

host2

host6

host12

Admin are investigating these.  We will have an update as the servers come back up.

*****Update*****

Servers should be coming back up shortly.   Admin will continue to monitor the servers at the data center.

Sorry for this inconvenience…
Websitesource Technical Support Staff

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