Network outages affecting all WSS services for Time Warner customers****Update****

Posted by WSSSupport on November 13, 2011 :: 1:45 pm in Uncategorized

****Update****

We continue having problems with Time Warner.  If your ISP is Time Warner, please give them a call about any problems connecting to your web sites.  This problem is affecting our phones as well.  Our admin are trying to work with Time Warner to solve this as quickly as possible.  Sorry for the inconvenience.

Thank you,

Websitesource Tech Staff

****

There is a known network problem with Time Warner’s routers that is affecting the ability to access any of Websitesource.com’s control panels, web sites and mail servers. If you are repeatedly unable to connect to any of your, or our, websites, it is likely that your ISP is either owned by Time Warner or uses their internet backbone. Contacting your ISP’s tech support and asking them why you cannot connect to your website could help to get the situation rectified.

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