VPS Migrations
Posted by WSSSupport on April 4, 2009 :: 10:22 pm in Uncategorized
Dear Websitesource Customers.
If you notice that your VPS container is turned off, please do not turn it back online. Your container is in the process of final data synchronization. Turning on the container before the completion, will cause delays, it should be back online within 15-20 minutes, however if you notice that your container has “offline” status for more than 20 minutes, please send an email to vps_migration@websitesource.com.
During the TTL that is set for your domains, your website will not be available to every one around the world.
Please wait for DNS propagation. Most of VPS containers are set to 10 minutes , and some are set to 1 hour.
If you’re experiencing other web/server related issues, please send an email to support@websitesource.com
We are in the process of data center relocation. Estimated completion by the end of April.
Once the migration process is over, our services should be back to stable and smooth operations.
We apologize for inconvenience that the migration process is causing and thank you for understanding and your patience!
WebsiteSource Support Team,
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